How do I make a single payment?

You can make domestic and international payments securely and cost-effectively, either individually or in batches.

How do I create a custom user role?

Corporate Super Administrators can create unlimited custom roles tailored to your organisation’s exact needs, saving time by reusing the same limits and permissions instead of setting them up repeatedly. Once created, these roles can be saved and assigned to any number of users.

What are the standard user roles, limits and permissions?

There are three standard user roles with preconfigured limits and permissions. You can create your entirely custom roles by duplicating one of these roles and editing the limits to your exact requirements.

How do I convert currency in my account?

Convert currency at live market rates, directly within your Centtrip account.

What are the different types of cards Centtrip provides?

Your Centtrip account gives you access to both physical and virtual cards, available in two types: shared balance or prepaid. Each card type is designed to support different spending needs. Understanding how they work will help you manage funds more effectively.

How do I view my virtual or physical card details?

Whether you have a virtual or physical Centtrip card, you can view your card number, expiry date and CVV within the Centtrip app.

What is 3D secure?

3 Domain Secure (3DS) is a security measure for online payments which provides additional protection against fraud.

Where can I find the password required to authenticate my online transaction?

You can find this password in the app, by tapping '3D Secure' within the settings menu.

What information do I need to provide for my Centtrip account application?

How do I run account and card statements?