Where can I use my card?

Your card can be used in over 190 countries worldwide wherever Mastercard is accepted.

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How can I check my User Role?

You can check your User Role within the USERS section of your Centtrip account

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How can I update my mobile number?

Administrators can update their mobile or cell number within their desktop account. If you are a cardholder, please contact an administrator.

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How do I reset my forgotten password?

You can reset your password instantly via the app or your desktop account

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What does it mean if a card ‘spends from a shared balance’?

These cards draw funds directly from the operating account, spending from the shared balance.

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How do I contact Centtrip?

The best way to contact us is to email [email protected], but you can also call our regional offices.

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What are the feature differences between Centtrip and Centtrip Global?

Click to view our detailed feature comparison matrix

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What are the validation requirements for completing my card order form?

The validation requirements for filling out the card order template for Centtrip Global are provided below:

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Didn't find what you were looking for?

If you have any questions, please do not hesitate to get in touch by emailing [email protected] or calling us on +1-929-930-3383 (Monday to Friday 8:30 to 17:30 Eastern time).