What is 3D secure?

3 Domain Secure (3DS) is a security measure for online payments which provides additional protection against fraud.

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Where can I find the password required to authenticate my online transaction?

You can find this password in the app, by tapping '3D Secure' within the settings menu.

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How do I update my password?

If you know your current password and would like to update it, you can do this within your account.

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How can I update my mobile number?

Administrators can update their mobile or cell number within their desktop account. If you are a cardholder, please contact an administrator.

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How do I access my account?

If you are an account *Administrator*, account access via our desktop platform. Cardholders can access their account via the the Centtrip mobile app.

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What should I do if my card is lost or stolen?

Don’t worry. You can instantly block your card and order a replacement within the Centtrip app.

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How do I lock and unlock my card?

Your card can be locked and unlocked instantly using the Centtrip app.

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Didn't find what you were looking for?

If you have any questions, please do not hesitate to get in touch by emailing [email protected] or calling us on +1-929-930-3383 (Monday to Friday 8:30 to 17:30 Eastern time).