How do I convert currency in my account?

Convert currency at live market rates, directly within your Centtrip account.

What are the different types of cards Centtrip provides?

Your Centtrip account gives you access to both physical and virtual cards, available in two types: shared balance or prepaid. Each card type is designed to support different spending needs. Understanding how they work will help you manage funds more effectively.

How do I view my virtual or physical card details within the app?

Whether you have a virtual or physical Centtrip card, you can view your card number, expiry date and CVV within the Centtrip app.

What is 3D secure?

3 Domain Secure (3DS) is a security measure for online payments which provides additional protection against fraud.

Where can I find the password required to authenticate my online transaction?

You can find this password in the app, by tapping '3D Secure' within the settings menu.

What information do I need to provide for my Centtrip account application?

How do I run account and card statements?

How do I remove a user's access?

Authorised administrators can remove a users access directly within their account.

How do I move funds between my operating accounts?

Authorised administrators can move funds between operating accounts using the 'Quick Transfer' feature on ACCOUNT HOME.

How can I check my User Role?

You can check your User Role within the USERS section of your Centtrip account