Why am I being asked to sign for card transactions?

If your Centtrip card is issued via our USA platform or you are using it within the US, it is likely that you will be asked to sign for the transaction, as opposed to entering your PIN when using it in stores, restaurants, hotels e.t.c.

How do I add a new user to the account?

Create users in your account, add them to one or more corporate and/or operating accounts, and assign custom roles tailored to your exact requirements.

What is a Corporate Super Administrator and what are their limits and permissions?

What is a Forward Contract, what are the benefits and how do I set one up?

What are multi-currency holding accounts?

Centtrip's multi-currency holding accounts allow you to receive & hold foreign funds without the hassle of opening foreign bank accounts, saving time & money.

How do I view my card transactions?

How do I order Centtrip cards?

Authorised users can order cards directly within their account, within the Manage Cards section

How do I access my account?

If you are an account *Administrator*, account access via our desktop platform. Cardholders can access their account via the the Centtrip mobile app.

What should I do if my card is lost or stolen?

Don’t worry. You can instantly block your card and order a replacement within the Centtrip app.

How do I lock and unlock my card?

Your card can be locked and unlocked instantly using the Centtrip app.