What are virtual cards and how do I use them?

A virtual card is exactly like a standard Centtrip card, except that it doesn’t exist physically. Instead, it is accessed by cardholders digitally within the Centtrip app, and can be managed by Administrators with their desktop account.

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Can I receive Third Party Payments to my Centtrip account?

Yes, but you must first set up the recipient as an Approved Third Party.

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Are my Centtrip USA account funds protected?

Information about how funds are protected in your USA Centtrip account.

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How can I check my card balance and limits?

You can check your real-time card balance and spending limits within the Centtrip app.

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How do I convert currency and make payments on the Centtrip USA platform?

If you are on the USA version of our Centtrip platform, you can use our dedicated service to convert currency and make payments.

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How do I submit my card expenses and receipts?

You can submit expenses and receipts effortlessly within the Centtrip.

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How do I approve payments?

Authorised administrators can review payments awaiting approval and choose whether to approve or reject them.

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How do I switch between my Centtrip cards within the app?

If you manage multiple Centtrip cards, you can switch between them effortlessly within the app.

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How do I add my card to my mobile wallet?

Add your virtual or physical Centtrip card to your Apple or Google Pay wallet ready for contactless payments.

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How can I tell whether I have an EEA or USA issued card?

It’s easy to tell whether your card is EEA or USA issued — the physical cards have different designs, so you can quickly spot the difference. If you do not have the physical cards you can also tell within the centtrip app

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Didn't find what you were looking for?

If you have any questions, please do not hesitate to get in touch by emailing [email protected] or calling us on +1-929-930-3383 (Monday to Friday 8:30 to 17:30 Eastern time).