Can I receive Third Party Payments to my Centtrip account?

All payments into your Centtrip account must come from your specified bank account, held in the same name as the Centtrip account holder, unless you have received prior approval to accept funds from a third party account. (This requirement is highlighted during the account application process.)

Important: third party payments made without prior approval will be returned to the sender.

Once Centtrip initiates the return, it may take 3–15 working days for the funds to arrive back with the sender, depending on the currency and banks involved. Intermediary banks may deduct fees of £20.00 or more, which will be taken from the amount returned.

How do I request approval for third party payments?

1. Submit an Approved Third Party Application for the intended payee.
2. Wait for written confirmation from Centtrip before instructing the payment.

If your request is approved, the sender will be set up as an Approved Third Party (ATP) in our system. They can then send payments to your Centtrip account.

Please ensure your account reference is included in the payment reference to avoid delays.

Note:

• Submitting the application allows us to perform the required due diligence in line with regulatory and legal obligations.
• Approval is not guaranteed—applications are reviewed on a case-by-case basis, and Centtrip reserves the right to decline in accordance with our Terms and Conditions.
• Additional documents or information may be requested to complete the review.

Do I need to request approval for every payment?

• You must submit the application form once for each new third party sender.
• Once approved as an ATP, that sender can make repeat payments from the same account without reapplying.
• However, payments may still be returned if they exceed agreed limits or fall outside the pre-approved terms.