How do I add my card to my mobile wallet?

Add your virtual or physical Centtrip card to your Apple or Google Pay wallet ready for contactless payments.

100% found this useful

How do I update a user's limits and permissions?

If you have already created a user and want to amend their their limits and permissions, you can do this within your account by assigning a new role.

Not yet rated

How do I convert currency in my account?

Convert currency at live market rates, directly within your Centtrip account.

Not yet rated

How do I load or unload my Centtrip cards?

Visit your Account Home and use the Quick Transfer feature to instantly move funds between your Centtrip account and cards.

Not yet rated

How do I create a custom user role?

Corporate Super Administrators can create unlimited custom roles tailored to your organisation’s exact needs, saving time by reusing the same limits and permissions instead of setting them up repeatedly. Once created, these roles can be saved and assigned to any number of users.

100% found this useful

What are the standard user roles, limits and permissions?

There are three standard user roles with preconfigured limits and permissions. You can create your entirely custom roles by duplicating one of these roles and editing the limits to your exact requirements.

Not yet rated

How do I add funds to my Centtrip account?

The details needed to transfer funds to your Centtrip account can be found in your Account Home, under the Account Details tab.

Not yet rated

How do I make a batch payment?

Save time by uploading a single spreadsheet and making hundreds of payments effortlessly. Send immediately or schedule for later.

Not yet rated

How do I make a single payment?

You can make domestic and international payments securely and cost-effectively, either individually or in batches.

Not yet rated

Didn't find what you were looking for?

If you have any questions, please do not hesitate to get in touch by emailing [email protected] or calling us on +1-929-930-3383 (Monday to Friday 8:30 to 17:30 Eastern time).