How do I create a custom user role?

Corporate Super Administrators can create unlimited custom roles tailored to your organisation’s exact needs, saving time by reusing the same limits and permissions instead of setting them up repeatedly. Once created, these roles can be saved and assigned to any number of users.

How do I convert currency in my account?

Convert currency at live market rates, directly within your Centtrip account.

How do I update a user's limits and permissions?

If you have already created a user and want to amend their their limits and permissions, you can do this within your account by assigning a new role.

How do I set up payment approvals?

What are the standard user roles, limits and permissions?

There are three standard user roles with preconfigured limits and permissions. You can create your entirely custom roles by duplicating one of these roles and editing the limits to your exact requirements.

How do I add my card to my mobile wallet?

Add your virtual or physical Centtrip card to your Apple or Google Pay wallet ready for contactless payments.

How do I create a payment recipient?

Learn how to add recipients to your account so you can make payments quickly and securely.

How do I load or unload my Centtrip cards?

Visit your Account Home and use the Quick Transfer feature to instantly move funds between your Centtrip account and cards.

How do I add funds to my Centtrip account?

The details needed to transfer funds to your Centtrip account can be found in your Account Home, under the Account Details tab.

How do I know which Centtrip platform version my account is on?

While most functionality is consistent across our UK, EEA, and USA platforms, there are some key differences. That’s why it’s helpful to know which version your account is on. It’s quick and easy to tell them apart visually