What does it mean if a card ‘spends from a shared balance’?

How do I lock and unlock my card?

Your card can be locked and unlocked instantly using the Centtrip app.

How do I check my card limits in the app?

As a cardholder, you can check your withdrawal and card spend limits easily using the Centtrip app.

How do I switch between my Centtrip accounts on different platforms?

If you manage Centtrip accounts across different regional platforms (UK, EEA, USA), you can access them all using the same login details, website URL, and app.

My card doesn't seem to be working, what should I do?

Follow these steps to verify your card does not have an issue...

How do I check the status of a payment?

How can I check my card balance?

You can check your real-time card balance whenever you need via the Centtrip app.

Can I send account activation reminders to admin users on my account?

Yes, as long as you are an Administrator on the account you can send instant validation reminders

How do I contact Centtrip?

The best way to contact us is via email – [email protected]

Who can sign up for an Account?

Centtrip is for organizations of all sizes. The entity must be a USA registered company.