How do I send users an activation reminder?

Authorised users can check whether an administrator has activated their account and send a reminder from the USERS screen.

Why am I being asked to sign for card transactions?

If your Centtrip card is issued via our USA platform or you are using it within the US, it is likely that you will be asked to sign for the transaction, as opposed to entering your PIN when using it in stores, restaurants, hotels e.t.c.

Who can sign up for an Account?

Centtrip is for organizations of all sizes. The entity must be a USA registered company.

How do I view my card transactions?

What is a Forward Contract, what are the benefits and how do I set one up?

How do I reset my forgotten password?

You can reset your password instantly via the app or your desktop account

What is a Corporate Super Administrator and what are their limits and permissions?

What is the difference between my 'Card Balance' and my 'Remaining Available Spend'?

How long does it take for Centtrip cards to arrive?

Once you have submitted your card order the cards will arrive at your designated address within 3 to 5 days.

How do I move funds from my FX holding accounts to my USA Centtrip account and cards?

Move funds from your holding account to your USA Centtrip account and cards, by making a payment.