Who can sign up for an Account?

Centtrip is for organizations of all sizes. The entity must be a USA registered company.

Why am I being asked to sign for card transactions?

If your Centtrip card is issued via our USA platform or you are using it within the US, it is likely that you will be asked to sign for the transaction, as opposed to entering your PIN when using it in stores, restaurants, hotels e.t.c.

What type of business registration documents can I provide for my Centtrip application?

What are multi-currency holding accounts?

Centtrip's multi-currency holding accounts allow you to receive & hold foreign funds without the hassle of opening foreign bank accounts, saving time & money.

What is a Forward Contract, what are the benefits and how do I set one up?

What is a Corporate Super Administrator and what are their limits and permissions?

How do I move funds from my FX holding accounts to my USA Centtrip account and cards?

Move funds from your holding account to your USA Centtrip account and cards, by making a payment.

How do I reset my forgotten password?

You can reset your password instantly via the app or your desktop account

How long does it take for Centtrip cards to arrive?

Once you have submitted your card order the cards will arrive at your designated address within 3 to 5 days.

What is the difference between my 'Card Balance' and my 'Remaining Available Spend'?