How do I create a custom user role?

Corporate Super Administrators can create unlimited custom roles tailored to your organisation’s exact needs, saving time by reusing the same limits and permissions instead of setting them up repeatedly. Once created, these roles can be saved and assigned to any number of users.

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How do I make a single payment?

You can make domestic and international payments securely and cost-effectively, either individually or in batches.

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How do I add funds to my Centtrip account(s)?

The details needed to transfer funds to your Centtrip account can be found in your Account Home, under the Account Details tab.

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How do I load or unload my Centtrip cards?

Visit your Account Home and use the Quick Transfer feature to instantly move funds between your Centtrip account and cards.

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How do I know which Centtrip platform version my account is on?

While most functionality is consistent across our UK, EEA, and USA platforms, there are some key differences. That’s why it’s helpful to know which version your account is on. It’s quick and easy to tell them apart visually

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What are the standard user roles, limits and permissions?

There are three standard user roles with preconfigured limits and permissions. You can create your entirely custom roles by duplicating one of these roles and editing the limits to your exact requirements.

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How do I create a payment recipient?

Learn how to add recipients to your account so you can make payments quickly and securely.

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How do I make a batch payment?

Save time by uploading a single spreadsheet and making hundreds of payments effortlessly. Send immediately or schedule for later.

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If you have any questions, please do not hesitate to get in touch by emailing [email protected] or calling us on +1-929-930-3383 (Monday to Friday 8:30 to 17:30 Eastern time).