Are my Centtrip USA account funds protected?

Information about how funds are protected in your USA Centtrip account.

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How can I tell whether I have an EEA or USA issued card?

It’s easy to tell whether your card is EEA or USA issued — the physical cards have different designs, so you can quickly spot the difference. If you do not have the physical cards you can also tell within the centtrip app

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How do I integrate my Centtrip account with Xero?

Integrate your Centtrip account with Xero to automatically sync Centtrip transaction data into Xero, including receipts and labels. No back-and-forth between systems, no manual exports or re-keying.

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Can I receive Third Party Payments to my Centtrip account?

Yes, but you must first set up the recipient as an Approved Third Party.

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How do I set up my expense data feeds to Xero?

Follow these instructions if you want to sync transaction details, receipts, and corporate labels to your Xero account.

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How do I set up statement data feeds to Xero?

Follow these instructions if you want to sync transaction details to Xero, WITHOUT the receipts and labels.

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Why are my expenses not being transferred to Xero correctly?

Keep reading for common causes and how to fix them.

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Can I auto allocate expenses to a project and run project statements?

Yes! Create Projects to simplify expense management and reconciliation. Your custom project labels and accounting codes are automatically applied to expenses within a chosen time period, across one or more selected cards. Once set up, you can run and export comprehensive statements for each project.

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How do I change the Xero organisation that my Centtrip account is connected to?

You can do this in a couple of clicks, within the INTEGRATIONS part of your account

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Why are my expenses not being transferred to QuickBooks correctly?

If your Centtrip expenses data is not being passed through to your QuickBooks account, or you are seeing an error, it is usually due to one of the following reasons.

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Didn't find what you were looking for?

If you have any questions, please do not hesitate to get in touch by emailing [email protected] or calling us on +1-929-930-3383 (Monday to Friday 8:30 to 17:30 Eastern time).