What should I do if my card is lost or stolen?

Don’t worry. You can instantly block your card and order a replacement within the Centtrip app.

What does it mean if a card ‘spends from a shared balance’?

These cards draw funds directly from the operating account, spending from the shared balance.

What is the difference between my 'Card Balance' and my 'Remaining Available Spend'?

How do I load or unload my Centtrip cards?

Visit your Account Home and use the Quick Transfer feature to instantly move funds between your Centtrip account and cards.

How do I submit my card expenses and receipts?

You can submit expenses and receipts effortlessly within the Centtrip.

How do I activate my Centtrip card?

Follow these steps to create and account password, sign into the app and activate your card.

What are the validation requirements for completing my card order form?

The validation requirements for filling out the card order template for Centtrip Global are provided below:

How do I order Centtrip cards?

Authorised users can order cards directly within their account, within the Manage Cards section

How do I view my virtual or physical card details within the app?

Whether you have a virtual or physical Centtrip card, you can view your card number, expiry date and CVV within the Centtrip app.

How do I add my card to my mobile wallet?

Add your virtual or physical Centtrip card to your Apple or Google Pay wallet ready for contactless payments.