How do I lock and unlock my card?

Your card can be locked and unlocked instantly using the Centtrip app.

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How do I order Centtrip cards?

Authorised users can order cards directly within their account, within the Manage Cards section

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What are the validation requirements for completing my card order form?

The validation requirements for filling out the card order template for Centtrip Global are provided below:

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How do I activate my Centtrip card?

Follow these steps to create and account password, sign into the app and activate your card.

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How can I update my mobile number?

Administrators can update their mobile or cell number within their desktop account. If you are a cardholder, please contact an administrator.

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How do I remove a user's access?

Authorised administrators can remove a users access directly within their account.

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What are multi-currency holding accounts?

Centtrip's multi-currency holding accounts allow you to receive & hold foreign funds without the hassle of opening foreign bank accounts, saving time & money.

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How do I access my account?

If you are an account *Administrator*, account access via our desktop platform. Cardholders can access their account via the the Centtrip mobile app.

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How do I update my password?

If you know your current password and would like to update it, you can do this within your account.

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How can I get a PIN reminder for my card?

If you have forgotten the PIN for your physical Centtrip card and need a reminder, you can check this securely within the app.

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Didn't find what you were looking for?

If you have any questions, please do not hesitate to get in touch by emailing [email protected] or calling us on +1-929-930-3383 (Monday to Friday 8:30 to 17:30 Eastern time).