How do I lock and unlock my card?

Keep your card secure by temporarily locking it while not in use. Your card can be locked/unlocked instantly using the Centtrip app.

lock
  1. Open the app and tap on your card name. Need to switch cards?
  2. Pull the settings menu up from the bottom of the screen and switch the LOCK/UNLOCK toggle to the red 'locked' position.
  3. No further transactions or withdrawals can be made. Switch to unlock it again at any time.

Didn't find what you were looking for?

If you have any questions, please do not hesitate to get in touch by emailing [email protected] or calling us on +1-929-930-3383 (Monday to Friday 8:30 to 17:30 Eastern time).