How do I update my password?

If you know your current password and would like to update it, you can do this within your account.

How do I move funds between my operating accounts?

Authorised administrators can move funds between operating accounts using the 'Quick Transfer' feature on ACCOUNT HOME.

How do I move funds from my FX holding accounts to my USA Centtrip account and cards?

Move funds from your holding account to your USA Centtrip account and cards, by making a payment.

What is the difference between my 'Card Balance' and my 'Remaining Available Spend'?

What does it mean if a card ‘spends from a shared balance’?

These cards draw funds directly from the operating account, spending from the shared balance.

What are the validation requirements for completing my card order form?

The validation requirements for filling out the order template are provided here, as well as within your account for ease

How do I edit a cardholder's limits and permissions?

Authorised administrators can instantly edit the limit and permissions for any cardholder.

How do I reset my forgotten password?

You can reset your password instantly via the app or your desktop account

How do I switch between my Centtrip accounts on different platforms?

If you manage Centtrip accounts across different regional platforms (UK, EEA, USA), you can access them all using the same login details, website URL, and app.

How do I order Centtrip cards?

Authorised users can order cards directly within their account, within the Manage Cards section